國(guó)家開(kāi)放大學(xué)電大本科《商務(wù)英語(yǔ)3》2021期末試題

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1、國(guó)家開(kāi)放大學(xué)電大本科《商務(wù)英語(yǔ)3》2021期末試題及答案（試卷號(hào)：1380） 交際用語(yǔ)（共計(jì)S2分） 1-5超：選擇正確的塔句完成下列對(duì)話(huà)，井將答案序號(hào)寫(xiě)在答題紙上. L — Good morning. Madam? —Good morning! 1 need a check to send to my publisher tn New York. A. What can ! do for you. B. What do you want to buy. C. Why do you come here. 2. — Thank you. I must say I have a

2、 great staff. A. I f d like you to meet Joe Stcvcns< Ik f s our sales team hwd. The Sales Ideportment hast more thnn 50 employees. Ik Please allow tne to introduce my colleague to you. She is the Purchasing Manager C. It * s n pleasure to meet you. Bcn< So you're the one responMble for thosr outs

3、tanding salc^ figures P ve seen. 3. What can I do for you. Madam? A. Youe <1 better remit 500 yuan in cash to my son in Beijing University. Be I'd like to remit SOO yuan in cash to my son in Beijing University. C. I'd rothcr rrmit 500 yuan in cash to my son in Beijing University. 4. —— What nbu

4、ut the commission? A. h's a general practice everywhere else. B. Of course# I'd give you our lowest quotation. C. Vm afrmri you have to tell me how large your order is going tu be. 5. — And could you give me your signature here? A< （）h< I don91 hove my signature with me today. Be Sorry? 1'rn a

5、fraid I didn't quite catch that< C. What do y

6、d to B? will look forwnrd w （：? are going to look forward W 7. The majority of your body is wairr. If you donft hydnuj you're going 10 feel tired. A. marie up of B. muck of C. m*de from 8. They tmc the money to buy the materia!* they need to make their product? they then sell. A, whot B. thu

7、t C. which 9. There in the Plnnnintf Department — Chow Fung is lhai. A. on a charge of B. in charge of C. under charRc of 10. Online banking developed in the late 1990s and grew more popular over the years since it cah make onefs (inJincinl life much to ninnnge. A? be easy B. eaaier V. cusy

8、 IL Mr. TonAka him subi^ribcd Jin English lunguage magname from the sales person tries to build trust with connumers by recommending n product a nd letting the consumers their own decisions. A. mnke B, to make C\ making 13. hicAl

9、ly b negotiation should be h win-win situntion so both you and your customer will probably hiive to on Nome points* A. give tn B.. give out C. give over LI. I rlcphane selling may use the Mlenpeoplr S time of uon the roadH more ■ but * face-to (?cc meeting is more effect!ve< A? promotionwlly B,

10、progrrssively C. productively 15. I think n bu?i stop ndvertinrmcrn is a very wise choice to our products A. Inunch < B. promote cnTnpnign 16. You with the rupicl economic growth nowndnys in Chinn? the logistccn industry grr?tlyt A? hn? extrnctrd B. is io explode C. 1, expanding 17- We wor

11、k closely every Urge airline like Air China, Air France and American Airlines. A? with B. to C, in 18. You enn apply for an AUSkcy. which means you can online with ua nnd update your detaih online. A. transfer B. transact C. transport 19. 1 'd like 75 unila by the end uf the month. Could I g

12、et an before placing an order? A，^commerce B, evaluation l\ estimate 20. I usu/illy get a commzjucHi of about 6% for the imports. It's a general everywhere clse< X proRTMS B. pretense C practice 三、閱讀理解(共計(jì)40分，每小題4分) 21-25 B：三個(gè)選項(xiàng)中選出一個(gè)正確答案,并將簽案序號(hào)寫(xiě)在答II紙上。 Passage 1 Bein^ &n effective manager m

13、eans knowing when to uae the right mnnngement style. Some styles? for instance, are more people-orirntedt while Others lend to focus on a project or produce The mAiwgement style you sckd will depend on your people skills and knowledge# avoilable resources (like time and money) ? desired results# and

14、. of course?. I he ta^k before you. The common nianagement styles can be summarized into three categories. The participatory style is the first of its kind. Herc> it is critical to give each employee an entire task to complete. If that f s not possible? make sure the individual knows and understand

15、s hss or her pan as it relates to the project or task. When people in your team know where they fit in the big picture# theyfre morr likely to be motivated to completr the task. Following that, we have the directing style. Sometimes n ?ituflt:on will cn\\ for a direct Atyle of mnnagementa Perhaps a

16、 tight deadline looms? or the project involves numerous employees and requires a top-down management approach. Hcrct a manager ^n^wers five questions for the employees： What? Where? How? Why? and When? Let employees know what they need to do. how theyfre going to do iG and when the questions mu^t be

17、 finished. The last one is the teamwork style< If you want to speed up a project and choose the best process for completing that project. managing by teamwork is the way to go. When you rnotivnte people to pool their knowledge? the results may exceed your cxpecianons. O*n? tcam$ can tackle problems

18、 more quickly than what you can accomplish on your own. Thu Kivr-nn

19、! nun?gament ntylct? A. People. H? Cuitomers. C. Project. 23. Which oi the following can11 br infcrml from the priMAgr? A. I hc mAnAgcmcni ntylc im likely to chAngc licoiu?e the munngrr hn^ been rcplHced. Be Fhc mAnagrcnrnt ?tyle likely to chariKe becAune I he drnired re^uhti hove chnnRcd. C.

20、The nuinAKcnirnt wtyle Is likrly tt> chnngr bmiUM the avnilnblr r< ^ourev^ hnvr chnnnvcl 24. When people in your trnrn know where they fit in the big pidurre thry arr more likely to be to cornplrlc I hr lnsk< A. frutitratcd IL relueiant C. inspired 25. 1( you want to ^perd up ? project nnd chuo

21、ir the br^t prwr” (or completinK that project ? yon cun resort to. A. tcArn work tojrdown fnanngement (\ tiKhf drncihnr 26-30 內(nèi)&判斷蛤出的mWMTH.MW的耳r‘”.并將答*寫(xiě) 在答UtK上. PasBaec 2 Accouniinn errom will happen from time to time, but rnmiy common nccountiriK miBi/ikfR can lie ovoided with proper plnnning

22、und prcpAnition, I Icrr nrr the lop %rvrn iwrountinR mistAkvM that whould he pnid more auention fo. (1) Not knowing your true cn^h Imlnncrg Dur to thtrigs like nutomatic pnynicnu nnd lumk chnrMcfit money thut wppr/ini in your cuah drawer nnd your chrckitig account nmy olrrady br iprnte (2) Mutukni

23、g prafitu for When you hnvc o lot of credit eudm. your vompnny rnn post biK profttA without y nny gsh. 《3) Pnymg bill* too woom !f your vendor* give you ihiny (Inyn to pay them* tukv it. Unlcm you get n discount far pnyitig etirly ? paying your bilh only when they1 rr riur improves your cotnpuny S

24、cnnh flow. (4) AvoidiDK book keeping tA^kst Nat recording and posting trannuctionH rcguUrly Icavcm you with a mountain of book-keeping to drill with in rhe cnd> (5) Paying accidental dividends( Every time a cor|>onition owner t^kes money out of his buMinc5?e it counts as a dividends That can len

25、d to a bigger persoruil income*tax bilk (6) Not keeping pcrM>n?l finnnees neparntr from biininc^sj Mixing up btiMDrsn ?nd personal money can cau?ir hookkrrpm^ nnd Icgol problems (7) Setting prices too lowi Know your comm before you net product or service pricrAt or you run the rink n( losing money

26、 on every Mile. A simple break even HHAlysis enn help you sc< prices at ? profitable level. 26. Accounting mimke1、nrc inrvitiihle even with enreful handling. 27. With a lot(>( cretin Milo your company nmy have no ca&h nt hnnd. 2& Il is recommended not to pay bills too Aoon> 29. BunincM money and

27、 pcrnanal money enn br mixed up. 30. Try your b函 tu tindcruund your coms hrlorc you sei prices for yowr products or services 四、寫(xiě)作(一篇作文,共29分) 31. 根批要未寫(xiě)作文? Suppose you are Henry. momht you boiiftht a Cnnon chgifnl rnniera from JIX com anrl found that the len^ didn't wotk properly. You nskvd lor a

28、new one and found fh/?i thrre were some scratches on the screen when rhe new cnnwni arrived. You nrc writinK to cnmplain nboul it i ? describe the problems clcarlyi ? ftnk for a replacement <4 the enmeraj ? ask for compensation or n 10% discounTi ? end the complaint Irttrn 試題答案及評(píng)分標(biāo)準(zhǔn) (僅供參考) 一

29、,交際用語(yǔ)(共計(jì)I。分，每小分) 1 一5H；逸擇正《1的培句完成下列對(duì)話(huà)?并將答案序號(hào)寫(xiě)在答腰岷上. L A 2. C 3. B 4. C 5. B 二,詢(xún)定與給構(gòu)(共計(jì)30分網(wǎng)小雄2分) 0—20 18:三個(gè)選項(xiàng)中選出一個(gè)能填入空白處的正確逸項(xiàng)，并將答 案序號(hào)寫(xiě)在答11峨上. 6. A 7. U 8. C 9. H 10. B 】 13, A 14. C 15. B I<5. C 17. A 18< B ）9. C 20. C 三、閱讀理解（共40J? 4分） 21 — 25 H：闡讀短文，從A、H、C. 21. C 22. B 23. A 24. C 25

30、, A 26-30 根據(jù)加文內(nèi)昏判斷始出的IB句是否正確,正例的的寫(xiě)“F”，井將答案耳 在答劇紙上. 26. F 27. T 28. T 29. F 30. T E5 ?寫(xiě)作（共20分） 31.根據(jù)要求寫(xiě)作文. 作文怦分標(biāo)襤 ?："）評(píng)分原則 ①本JK總分為20分.16 6 th次&分. 評(píng)分時(shí)?光根楓文體的內(nèi)竹w訊肖初步納定M所廈n次,然后以域ri次的要垠來(lái)仇 M?確定或調(diào)準(zhǔn)料次啟榆分. （3、評(píng)分時(shí)。注意的I:安內(nèi)容為：內(nèi)方虬們句型堡化山

31、i 16 -20 分 ?究全完成了域的艦定的任務(wù)8 ? ?1潺所0內(nèi)容g\ ?沼法M構(gòu)，句型制間匯有變化? ?謂怯站何和用何廊0h ?沿意連咒■避機(jī)性做/ ?應(yīng)用文勾作格式爆苑. 11 15 分 ?牧好地完成r城融爆定的任4H ? ■熊所咨內(nèi)tf懿加 ?句型和WIIC有變化0 ?仍法址恂和何匯鳳本淮確.些忤情識(shí)&要jzm為會(huì)依敦夏命m桃站 構(gòu)或何匯所致1 ?訥怠某本連腿、布一定的邏輯性? ?成川文好作格式較為觀(guān)壯.  ?果本完成了試題規(guī)定的任務(wù)， ?覆殺所fi內(nèi)壽要點(diǎn), ?運(yùn)用沿法結(jié)構(gòu)和何匯方面怩滿(mǎn)足任務(wù)的基本要求I ?有一些語(yǔ)法結(jié)構(gòu)或伺匯萬(wàn)面的銷(xiāo)很?但不影響理解: ?語(yǔ)息姓貿(mào)性及迎物性方而存在一定何監(jiān)， ?應(yīng)用文寫(xiě)作格式基本"? 3-5分 ?雖盡力但不足以完成試題規(guī)定的任務(wù)’ ?僅覆蓋部分主要內(nèi)容，或?qū)懥艘恍o(wú)關(guān)內(nèi)容3 ?語(yǔ)旅結(jié)構(gòu)和詞匯運(yùn)用能力很弱’ ?有許多語(yǔ)法結(jié)構(gòu)或詞匯方而的錯(cuò)誤,影響了對(duì)寫(xiě)作內(nèi)容的理解, ?語(yǔ)愈不連貫?邏輯性方面問(wèn)題較大S ?應(yīng)用文寫(xiě)作格式不短范. —2分 ?未完成試地現(xiàn)定的任務(wù)$ ?句孑不完整或無(wú)法理解 ?語(yǔ)法靖構(gòu)或詞匯方面錯(cuò)誤連篇.影響對(duì)寫(xiě)作內(nèi)容的理解；語(yǔ)言運(yùn)用 能力差1 ?倍意不清，密無(wú)邏輯1 ?應(yīng)用文寫(xiě)作椅式不規(guī)范. 。分 ?未答題.或雖作答但不知所云.